Bookings & Refunds 

Process:

Customers can book services through the website or by contacting our customer success team. Select the desired service and provide necessary details such as the name of the service, address, date, and time. Confirm the booking by making the required payment through the third party portal.

Payment:

Payment is required at the time of booking. Accepted payment methods include credit/debit cards, digital wallets, or other specified payment options.

Refunds:

1. Subscriptions are charged on a pro-data basis. If the customer chooses to end the subscription, the unused amount will be refunded in accordance with our booking and cancellation policies.
2.  Upon termination, we will reconcile all pending expenditures, provide a detailed final statement, and refund all remaining advance amount. 
3. Any refund request must comply with the terms and conditions outlined in our booking & cancellation policies.
4. Refund amount will be calculated based on the total amount excluding Goods and Services Tax (GST). Please note that GST is non-refundable.
5. Refunds will be issued solely through the original mode of transaction.
6. Refunds can only be issued to the individual or company that made the initial deposit payment.
7. Refunds to domestic bank accounts will typically be processed within 5-7 working days. Please note that the actual refund arrival time may vary based on banking procedures and other relevant factors.
8. Refunds to international bank accounts will typically be processed within 10-14 working days. Please note that the actual refund arrival time may vary based on banking procedures and other relevant factors.

Safety and Security:

Our service providers undergo background checks and training to ensure customer safety. Customers are encouraged to provide feedback on service quality and provider conduct.

Communication:

Customers will receive confirmation of their booking via WhatsApp. Any updates or changes to the booking will be communicated promptly.

Contact Us:

For any queries or assistance regarding bookings, customers can contact our customer support team through the website or designated contact channels.