Pinch home concierge and lifestyle management

Privacy Policy

Welcome to the Privacy Policy of Pinch Lifestyle Pvt. Ltd. This is a summary of the privacy policy which shall give you an insight into how data is collected, stored, and processed by us. Please view the complete privacy policy here to understand the details and intricacies of data collection, storage, and processing. Please view both documents carefully before proceeding.

Information We Collect

While you use our website and services, for the purpose of client identification and providing a personalized quality experience, we collect and store various data from you such as your personal identification data like name, date of birth, contact details, transactional details, technical data like your device details, interface usage details, etc. All this and several other information may be collected in several ways such as various forms, requests, communication, feedback, etc.

How Do We Collect Data

All the data we collect is through your use of our website and services by way of creating accounts, interacting with us through Contact Us forms, service requests, communications with our team, etc. Your registration on and navigation through our website gives us technical data about your device, browsing actions, patterns, preferences, and visits. We may also receive personal data through third parties such as analytics providers.

Use Of Your Information

We store and collect your personal information in accordance with our ethics. We use your personal data to customize the website interface, to communicate and coordinate with you, provide and personalize your services as per your requests, work on your feedback and complaints. We take these steps to ensure your satisfaction while using our website and services. We shall also use your data to be able to notify you about any changes in our services, website, policies and keep you updated. Furthermore, such information will also help us in building a better ethos and improving or amending our own functionality.

Data Security

While we use several security measures for data protection, please be aware that despite security measures, all information is susceptible to interception and other kinds of online data breaches.

Data Retention

Please note that your data will remain stored in our ecosystem till the contract period and even post its termination in compliance with our rights and legal obligations. We may aggregate your personal data for research and statistical purposes.

Updates To This Policy

As we expand our business, we may have to update our Privacy Policy. The same shall be notified to you and your use thereafter shall confirm your agreement with the changes.


Welcome to the Privacy Policy of Pinch Lifestyle Pvt. Ltd. This Privacy Policy is incorporated by reference into the Terms of Use.

Pinch Lifestyle Pvt. Ltd. and its affiliates (Hereon referred to as “Pinch,” “we,” “our,” or “us”) respect the privacy rights of our clients and online users (Hereon referred to as “user/s”, “you”, “your”). To protect your personal data and privacy at all times, we have created this privacy policy. It entails details as to how we collect, store, use, process, share, and protect information about you. It also explains how you can access/change your information and make choices about how your information is used. We urge you to review and understand this Policy carefully. Your use of the website and services confirms your agreement with this Privacy Policy


For the purpose of identifying potential customers, individuals, or brands who want to use our services and/or collaborate with us, we may ask you to provide certain personal information which may include your name, address, email ID, contact number, date of birth, transactional details, etc., while you’re on our website.

The manner in which we collect such information is through Contact Us forms, registration forms, queries you enter, service requests, and any other way you interact with us on our website or through our contact details given on our website. To maintain quality service and personal documentation, we would also store interactions you have with our team, be it through chats or calls or contact us forms. This stands true for site visitors and registered users alike.

Mentioned below is a categorical breakdown of all the information that we will collect and store:


While you access and use our website and services, we collect personal information in some of the following ways :


For providing an efficient, interactive, customized, and satisfactory experience, it’s crucial for us to collect and store your accurate information. Please be aware that the information given by you is used for the following purposes:-


We may share information we have collected about you in certain situations. Your information may be disclosed as follows:


In case of any update in your personal information, you’re required to inform us immediately so that we can make the necessary changes in our active databases for providing personalized and quality service


While we use administrative, technical, and physical security measures and make every effort to protect your personal information and data, it is susceptible to interception and other kinds of online data breaches by unaut




In case you have any doubts or you wish to seek any clarification or provide us with any suggestions, complaints, or feedback, please feel free to reach out to us at: